Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (email, password)
• Profile information (name, preferences)
• Trading strategies (PineScript code)
• Exchange API keys (encrypted)
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments and questions
• Analyze usage patterns to improve user experience

3. Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using TLS 1.3
• API keys are encrypted at rest using AES-256
• Strategy code is encrypted and isolated per user
• Regular security audits and penetration testing
• Two-factor authentication available for all accounts

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations (under strict confidentiality agreements)

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your sessions
• Analyze site traffic and usage patterns
• Improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect some functionality.

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will delete it promptly.

10. Third-Party Services

Our Service integrates with third-party services (e.g., PayPal for payments, Supabase for authentication, exchange APIs for data). These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies:

• PayPal: Handles payment processing securely
• Supabase: Manages authentication and database storage
• Exchange APIs: Used to fetch market data (we never access your trading funds)

11. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing
• Right to restrict processing

To exercise these rights, contact us at privacy@pineoptimizer.com.

12. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

To submit a request, email us at privacy@pineoptimizer.com.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy, please contact us at privacy@pineoptimizer.com