Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (email, password)
• Profile information (name, preferences)
• Trading strategies (PineScript code)
• Exchange API keys (encrypted)
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments and questions
• Analyze usage patterns to improve user experience

3. Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using TLS 1.3
• API keys are encrypted at rest using AES-256
• Strategy code is encrypted and isolated per user
• Regular security audits and penetration testing
• Two-factor authentication available for all accounts

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations (under strict confidentiality agreements)

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your sessions
• Analyze site traffic and usage patterns
• Improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect some functionality.

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

For questions about this Privacy Policy, please contact us at privacy@pineoptimizer.com